We've prepared answers to questions we get often to save you time.
We'd love to hear from you! If there is a video, scene, or topic you would like to see added to the collection, please get in touch here.
Subscriptions are for individual use only and login details must not be shared. If you are interested in multiple subscriptions for a group or organisation, please contact us directly.
The content has been carefully selected to cover a range of ages. You'll notice we use broad groupings (young children, children, teens, and adults) rather than specific ages. This is intentional, as developmental age and individual needs play an important role in how content should be used. Please note that some videos in the adult category may contain mature themes or language, which will be indicated where relevant.
Yes, you can save your favourite or frequently used resources by using the heart-shaped favourite toggle on a resource card or on the resource pages individually. When the toggle is filled in, the item has been added to your account's favourites list. The favorites data is saved to your account, allowing you to quickly filter your favorites in future searches within the resource collection. Please note that JavaScript must be turned on in your browser for this function to work correctly (JavaScript is active by default in most browsers).
As Topic Talk Co provides immediate access to our resources, refunds are not available, however subscriptions can be cancelled at any time by clicking here.
Yes, you can cancel at any time. Simply follow this link to manage your subscription.
Yes, the resources are suitable for use in group settings where appropriate. You may want to adapt the prompt questions slightly to suit your group's needs.
No. The videos have been selected from a range of YouTube channels and are freely available on the YouTube platform. What makes this resource distinctive is the thoughtful selection of short scenes paired with tailored prompt questions, designed to support discussion and exploration of meaningful topics.
A subscription gives you unlimited access to our full collection of carefully selected resources. This includes video scenes linked to their original sources (e.g., YouTube) and paired prompt questions designed to support meaningful exploration and discussion across a range of topics. New content is added regularly and is highlighted at the top of the "Get Started" page with a small indicator that says New Resource.
No downloads are required. The majority of content is accessible online through your subscription. There is a selection of resources that require a third party subscription such as ABC iview. Resources that require a third party subscription are clearly labelled.
A monthly subscription of $25 AUD (+GST) or a discounted annual subscription of $240 AUD (+GST).
You can subscribe here.
First, ensure that you are using the correct login credentials. Performing a password reset is easy and quick. You'll also require a 2-factor authentication code, which will be sent to the email address we have on file for your account, or to an authenticator app on one of your devices. This 2-factor method would have been selected by you during account setup. Failing all of these steps please open a support ticket with us; we'll be happy to help you as soon as we can.
We're sorry about that. YouTube videos are occasionally removed by their creators, leading to broken links. Please let us know here, and we'll look into it promptly.
We are always looking to grow and improve this resource and would love to hear from you. Whether you have a suggestion for a clip or topic, a question about your subscription, or feedback to share, please do not hesitate to reach out.
Please also see our knowledge base for further information.
