Noticing how people find common ground through shared experiences.
Exploring how a conversation can move between personal and work topics.
Thinking about the kinds of phrases people use to show they are listening.
Considering that people share at different levels of comfort.
Reflecting on how others can respond when someone shares something personal.
Exploring different ways to bring a conversation to a natural close.
Two colleagues, Lawrence and a co-worker, greet each other on a Monday morning. They exchange brief accounts of their weekends. The conversation moves to recent life changes, including a new job and a change in living situation. Each person responds to what the other shares before the conversation comes to a close.
• What did you notice about how Lawrence and his colleague kept the conversation going?
• How did each person respond when the other shared something about their life?
• How do you feel when someone at work asks about your weekend or personal life?
• What is your preferred way of responding when you are not sure how much to share?
• Is there a topic that tends to feel comfortable for you in workplace conversations?
• What might help when two people have different preferences for sharing personal details?
• How do you tend to know when a conversation is coming to a close?
• What could help when you are not sure how to wrap up a conversation?
The questions within this guide are designed to open dialogue and facilitate discussion around the relevant topics. It is up to the user to adapt as needed to best suit the person they are supporting. A neuroaffirming approach was central to the design of these resources and remains essential to their application. This means recognising and respecting the diverse ways people think, communicate, and experience the world, ensuring all conversations are led with curiosity, respect, and without judgement. These resources are a starting point. Trust your knowledge of the person you are supporting to shape the conversation from there.
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