Understanding that different people need different things.
Noticing that what helps one person may not help another.
Exploring how facts can ease worries.
Recognising that owning up to a mistake can help fix it.
In this clip from Pablo, Pablo and his friends try to make new glasses for his granny. They think her glasses are broken because everything looks blurry through them. Sofa says sorry for losing the glasses under its cushions. Draff checks the glasses and finds nothing wrong. He explains that glasses are made specially for the person who wears them.
The questions within this guide are designed to open dialogue and facilitate discussion around the relevant topics. It is up to the user to adapt as needed to best suit the person they are supporting. A neuroaffirming approach was central to the design of these resources and remains essential to their application. This means recognising and respecting the diverse ways people think, communicate, and experience the world, ensuring all conversations are led with curiosity, respect, and without judgement. These resources are a starting point. Trust your knowledge of the person you are supporting to shape the conversation from there.
For access to playback speed, transcripts or closed captions, please click the video title in the top left of the player to access the Youtube source where these controls are provisioned.
We are always looking to grow and improve this resource and would love to hear from you. Whether you have a suggestion for a clip or topic, a question about your subscription, or feedback to share, please do not hesitate to reach out.
Please also see our knowledge base for further information.
