Noticing how people show care in different ways.
Exploring what it means to listen to how someone feels.
Considering how sharing facts can be a way of connecting.
Thinking about what helps someone feel heard and understood.
Recognising that people can enjoy different kinds of conversation.
In this clip Lance and Walter are on a plane. Lance has turned into a pigeon and he is having difficulty adjusting to his new form. Walter responds by sharing lots of facts about pigeons. Lance listens, but he does not seem interested in the facts.
The questions within this guide are designed to open dialogue and facilitate discussion around the relevant topics. It is up to the user to adapt as needed to best suit the person they are supporting. A neuroaffirming approach was central to the design of these resources and remains essential to their application. This means recognising and respecting the diverse ways people think, communicate, and experience the world, ensuring all conversations are led with curiosity, respect, and without judgement. These resources are a starting point. Trust your knowledge of the person you are supporting to shape the conversation from there.
For access to playback speed, transcripts or closed captions, please click the video title in the top left of the player to access the Youtube source where these controls are provisioned.
We are always looking to grow and improve this resource and would love to hear from you. Whether you have a suggestion for a clip or topic, a question about your subscription, or feedback to share, please do not hesitate to reach out.
Please also see our knowledge base for further information.
